Frequently Asked Question

Check the permissions in your software. You need to authorise HMRC to release your data to your chosen software supplier.

HMRC require this authorisation to be repeated every 18 months, or you won’t be able to access your information or submit a VAT Return.

If you are a multi-user organisation, please remember that this re-authorisation will need to be actioned via the same account login details and password that made the initial authorisation on set-up. This could cause problems if staff member has left and you can’t remember that persons login details and password. This is part of HMRC's security protocols.

To check and re-authorise this permission in The Tax Kit App:

• Go to the “My Account” drop down
• And then “My Business”
• Look in the Column “Authorised by HMRC”

If it says “Yes” then you have authorised The Tax Kit with HMRC.
If it says “No”, or "AUTHORISE NOW", then click on it and it will take you through to your HMRC account where you can approve The Tax Kit to access your information.